1. Acceptance of Terms
By accessing and using our services, you agree to be bound by these Terms of Service. If you do not agree with any of these terms, do not use our services.
2. Service Description
Health Care Conex provides customer service support and appointment scheduling services for users affiliated with partnered clinics and insurance providers. Health Care Conex does NOT provide medical services or handle protected health information (PHI).
2. Acceptable Use
When using our services, you agree not to:
- Use the services for illegal or unauthorized purposes.
- Interfere with the operation of the services or other users' access.
- Collect personal information from other users without their consent.
3. Intellectual Property
All website content, including text, graphics, logos, icons, and images, is the property of Health Care Conex and is protected by copyright and other intellectual property laws.
4. Terms Modifications
We reserve the right to modify these Terms of Service at any time. We will notify any significant changes by posting the updated version on our website and updating the 'Last update' date.
5. Termination
We may suspend or terminate your access to our services at any time, for any reason, including violation of these Terms.
6. Limitation of Liability
To the extent permitted by law, Health Care Conex will not be liable for any indirect, incidental, special, or consequential damages, even if we have been informed of the possibility of such damages.
7. Governing Law
These Terms of Service shall be governed and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
9. SMS Messaging Service Terms
By providing your phone number to Health Care Conex through the contact form on our website or our virtual stations at clinics, and checking the required SMS consent box, you agree to receive text messages (SMS) related to Health Care Conex customer support and appointment scheduling services.
These messages may include appointment reminders (without clinical information), customer support communications, confirmations related to your insurance policy, and follow-ups after appointments.
Message frequency may vary based on your account activity or scheduled appointments. Message and data rates may apply according to your mobile carrier.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP.
Consent to receive SMS messages is not a condition of purchase or use of services.
Health Care Conex does NOT send promotional or marketing SMS. We do NOT engage in third-party lead generation.
Health Care Conex does not sell or share SMS consent information or phone numbers with third parties or affiliates for marketing purposes.
8. Contact
If you have questions or concerns about these Terms of Service, please contact us at:
Health Care Conex
Email: [email protected]
Phone: 810-242-6639
Address: 487 NW 27th Ave, Miami, FL 33125