Payments
Streamlines and secures accurate medical service payments, reducing errors and wait times for patients and providers while enhancing financial transparency.
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- Virtual Station
Your insurance and your care, one touch away
The Health Care Conex virtual station puts payments, documents, doctors, plans and a live bilingual agent on one simple screen — right inside our partner clinics.
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HC CONEX
Your health comes first!
Miami · Florida · --:--
Tap an option to get started
Tap here to talk to an agent by VIDEO CALL
How it works
Three steps, no waiting in line
Sign in with your name and phone
Accept the SMS consent so we can follow up on your request.
Choose what you need
Payments, documents, doctors, dental or vision plans, medicines or customer service.
Talk to a live agent
A bilingual agent joins you by video call and solves it with you on the spot.
Designed for everyone
Simple enough for any patient, powerful for every clinic
What distinguishes the Health Care Conex station is its intuitive and user-friendly interface, designed to allow users to navigate effortlessly through a wide marketplace of healthcare services. Through our platform, patients can easily search and select doctors, access medications, and explore a wide variety of dental and vision care plans. Additionally, we provide the convenience of paying medical bills and securely submitting documentation, which helps streamline procedures and simplify processes.
- Large, clear icons and a bilingual interface
- Video call with a real agent from the same screen
- Fewer calls and less waiting at the front desk
During the video call
What you can do from the station
One of the standout features of Health Care Conex is our VIDEO CALL CUSTOMER SERVICE, an essential tool to provide immediate support, prevent unnecessary delays, and streamline your health insurance management.
Send documents
Guarantees fast, secure transfer of medical records, authorizations, and prescriptions between patients, doctors, insurers, and pharmacies - saving time and preventing data loss.
Find doctors
Connects patients with ideal healthcare providers by specialty, language, insurance coverage, or location for personalized, effective care.
Create account
It makes it easy to manage your coverage quickly and securely. You'll have access to your health plan, view your insurance card, review claims, and receive important notifications. All in one place, designed to make your healthcare easier.
Dental plans
Helps select optimal dental plans covering preventive care, orthodontics, and emergencies while avoiding unexpected costs.
Medicines & pharmacies
Locates nearby pharmacies and compares medication pricing/availability - crucial for urgent/chronic treatments and cost savings.
Vision plans
Provides vision plan guidance covering exams, glasses, and surgeries, maintaining eye health affordably - especially for vision-impaired patients.
All in one channel
Fast, effective and secure services designed to give you peace of mind and instant solutions.
See it in action
A station that helps people understand their care
Watch how patients use the station to follow up on their health and get help from our team.
Questions about your plan?
Talk to a real person by video call — no appointment needed.